Organization is where you invite and manage members to collaborate on customer support in OQUPIE. Manage member roles and setup tasks and access using the ‘Organization’ feature to improve collaboration.
You can start Organization at the upper right of Oqupie by clicking> . You can manage following tasks in Organization.
You can invite members to collaborate in customer support by clicking thebutton at the top of menu bar on Organization page.
After invitation, check members pending invitation in the> Pending page and resend or cancel invitation.
Check and manage active members on the> page.
If you make a group, managing tickets and brands become easier and collaboration more efficient. Click> and on that page, you can create group by clicking button at the top right.
You can check manage roles in> . This is where you define roles used within the account. Roles are classified as follows.
You cannot change basic roles, but you can create, edit and delete new roles.