Before Starting.

✓ A better environment for your customer to ask

If you use Unreal Engine 4 Plug-in to your game, gamers can easily access the customer portal and make inquiries without leaving the game.

✓ A better customer support experience with more information

The Unreal Engine 4 Plug-in allows you to collect not only customer inquiries, but also your PC environment, character information, and more.

💡 OQUPIE Unreal Engine 4 Plug-in does not include UI elements. Please create your own UI for the game.

UE4 Plugin is based on Unreal Engine v4.19.
OQUPIE UE4 Plug-in collects below information by default.
You can customize the parameters of information you want to collect.

Setting for Windows

Step.1 Activating Customer Portal and Generating Access Key and Secret Key

Activate Customer Portal you want to connect with UE4 Plug-in.
1. Go to Settings > Brands > Select brand for UE4 Plug-in
2. Go to Channel settings > UE4 Plug-in
3. In case of an inactive customer portal, click Go to activation → and activate the customer portal
4. Check customer portal URL that you want to send information to

Check your access key and secret key for authentication of UE4 Plug-in.
1. Go toBrands > Select brand for UE4 Plug-in > Channel settings > UE4 Plug-in
2. Click ‘Generate Access Key’, and check Access key and Secret key

Portal URL and access key are required in Step.3*.

Step.2 Create new project

Copy OQUPIE Plug-in into Plugins directory.
Add “OQUPIE” in Build.cs.

public class OQUPIESample : ModuleRules
 {
     public OQUPIESample(ReadOnlyTargetRules Target) : base(Target)
     {
         PCHUsage = PCHUsageMode.UseExplicitOrSharedPCHs;
     
         PublicDependencyModuleNames.AddRange(
            new string[] 
            {
                "Core",
                "CoreUObject",
                "Engine",
                "InputCore",
                "OQUPIE"
            }
        );

Add “OQUPIE” and “WebBrowserWidget” into uproject file.

{
     "FileVersion": 3,
     "EngineAssociation": "4.19",
     "Category": "",
     "Description": "",
     "Modules": [
         {
             "Name": "OQUPIESample",
             "Type": "Runtime",
             "LoadingPhase": "Default",
             "AdditionalDependencies": [
                 "Engine"
             ]
         }
     ],
     "Plugins": [
         {
             "Name": "OQUPIE",
             "Enabled": true
         },
         {
             "Name": "WebBrowserWidget",
             "Enabled": true
         }
     ]
 }

Create Visual Studio Project for UE4 version 4.19.
Open OQUJPIE.sln Visual Studio project file and proceed to compile.

Step.3 Setting Blueprint

Refer to WBP_OQUPIE_Sample.uasset (OQUPIE_UE4 Plugin_v1.zip > Content > UI)

URL that you get returned after calling Submit is the customer portal URL that you connected with the plug-in. The sample shows you how you get forwarded when Submit succeed.
Check parameters OQUPIE offers. ( You can check at *Step 1)
- URL : Customer portal URL that you want to send information to
- Access Key, Secret Key : Authentication information for UE4 Plug-in
Check parameters you have to set.
- Extras : information you can customize. Use form as TMap
- GameVersion : Game version
- User Name : User name
- User ID : User ID
- Character Name : Game character name
- Game Language : Game language setting

Information sample that is transfered to your OQUPIE

{
     "pcInfo":
     {
         "sdkVersion": "OQUPIE 1.0",
         "gameVersion": "1.0.0.1",
         "userName": "UserName1",
         "userID": "Player1",
         "characterName": "Character Name 1",
         "gameLanguage": "kr",
         "applicationLanguage": "en",
         "operatingSystem": "Windows 10 version 10.0.17134.1.768.64bit",
         "cpuModel": "Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz",
         "systemMemorySize": 16,
         "graphicsDeviceName": "NVIDIA GeForce GTX 960",
         "graphicsMemorySize": 2,
         "graphicsShaderLevel": "D3D11",
         "graphicsFeatureLevel": "Direct3D 11+ (SM5)",
         "ipAddress": "115.188.253.22/192.168.1.70",
         "hddAvailable": "183.72GB/447.13GB",
         "windowMode": "Windowed",
         "windowResolution": "1920x1080",
         "soundDeviceName": "Speakers (Realtek High Definition Audio)",
         "extras":
         {
             "Key1": "Value1",
             "Key2": "Value2"
         }
     }
 }

💡 OQUPIE Unreal Engine 4 Plug-in does not include UI elements. Please create your own UI for the game.

Setting for Mac OS